Now business asks for new generation monitoring systems , which are flexible, able to process large-scale IT-infrastructures and has low operation costs.
Those companies have various level of IT infrastructure integration in their business processes. We interviewed more than 50 tech specialists and managers and grouped requirements by IT-infrastructure scale. We formulated critical requirements for new generation monitoring systems using previously collected data and also opened access to best-practices of such systems implementation and usage. We also proposed feasible architecture of next-generation monitoring system. В статье рассматриваются вопросы применения систем мониторинга в IT-инфраструктурах реальных предприятий.
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Первое поколение систем мониторинга выросло из разработок для внутренних нужд компаний-разработчиков и в настоящий момент уже не удовлетворяют в полной мере актуальным бизнес-требованиям. Интенсивный рост числа применяемых на среднем предприятии корпоративных бизнес-приложений и сервисов привело к быстрому исчерпанию заложенных в старых системах возможностей масштабирования.
В этих условиях актуализировалась задача создания систем мониторинга нового поколения: гибких, рассчитанных на крупные IT-инфраструктуры, требующих минимальных накладных расходов на функционирование. Настоящая работа посвящена выявлению качественных требований к системам мониторинга следующего поколения путем анализа бизнес-требований ряда компаний с различным уровнем интеграции информационных технологий в деятельность.
Авторы провели свыше 30 интервью технических специалистов и руководителей, объединив требования в группы, соответствующие различным масштабам IT-инфраструктуры. На основе этих сведений, а также анализа доступных в открытых источниках данных о сценариях использования систем мониторинга, типичных затруднениях при их внедрении и поддержки в компаниях различных направлений деятельности и размеров, авторами были сформулированы критические требования к системам мониторинга нового поколения. Также предложен вариант архитектуры такой системы. Now business asks for new generation monitoring systems, which are flexible, able to process large-scale IT-infrastructures and has low operation costs.
Key words: monitoring systems, monitoring system requirements, LAN monitoring, monitoring of computer networks, notification of network failures, monitoring system design. Information systems become more complicated due to IT development, namely, accumulating more and more information and improvement in collecting and analyzing algorithms.
The "Internet of Things" and microservices architecture grow quickly and produce a lot of new data sources [12; 13]. When such number of sources incorporates into the certain information system the brand-new class of tasks appears.
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Now system administrator needs to keep a close eye on network resources availability and balance of their use. The structure of digital content consumption has also changed significantly. Whereas 20 years ago most Internet sites contained only simple and small-sized HTML pages, today just the Netflix company, renting out films and serials, generates up to a third of a day traffic in the US [14]. Volumes of transmitted data are constantly grow up — for example, we prefer to watch video content in 4K, which requires 2.
Soon the network requirements will significantly increase again due to the introduction of the 8K standard. This is why both internet providers and users need more and more computing resources. For instance, the Amazon company declares revenue from the AWS infrastructure, which provides virtual servers for rent, of nearly USD 5 billion [8].
The risks of computers and network failures are increasing with infrastructure complexity. It is necessary to use a new approach for the development of the organization and technical systems, allowing to minimize the number of failures by their forecasting and taking proactive measures, on the one hand, and to ensure the quick failure response of IT-department, on the other. The solution is to deploy a monitoring system, that could rapidly detect infrastructural failures, predict a breakdown, reveal the inefficient and aberrant behavior of hardware.
Let us define "monitoring" as continuous process of watching the specified parameters of certain object, registering their values, and comparing them with specified criteria. Accordingly, "monitoring system" is a specialized software that monitors parameters of software services and hardware, their compliance with the specified patterns and checks services availability. In the case of error, the monitoring system notifies the system administrator and, possibly, takes some actions automatically.
It is possible to monitor infrastructural indicators accessibility of nodes from the network, CPU load, RAM usage, free space on disks, etc. Such systems allow not only to react to the problems swiftly but solve them proactively by revealing potential vulnerabilities. That is the way to minimize or completely eliminate infrastructure failures.
СИСТЕМЫ МОНИТОРИНГА СЛЕДУЮЩЕГО ПОКОЛЕНИЯ - КРИТИЧЕСКИЕ ТРЕБОВАНИЯ И АРХИТЕКТУРА
The first monitoring systems appeared in the late s. All of them were developed for the internal needs of the companies-creators and then grew up in the large projects for a wide range of business users.
However, no one expected such an intensive infrastructures growth when designed these systems, and their scalability depleted quickly. System requirements become too high and operating costs of monitoring a bulk of nodes become comparable to those for basic IT services, such as domain controllers or data warehouses. In this paper, we identify and describe the key requirements for new-gen monitoring systems that can be used in business. To specify the monitoring systems key requirements, we have to describe typical business customers of software of that kind.
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Generally, all the companies which have complex IT infrastructure are potential users of monitoring systems. Large enterprises like banks or governmental structures and IT companies use such systems very often. We have interviewed the support and infrastructure experts currently using monitoring systems to determine the key requirements for them.
Figure 1 represents the questionnaire. On the basis of the analyzed interviews, we conclude that requirements vary depending on the scale of the IT infrastructure, but no association between industry types was found. This means that requirements grouping is not necessary. In addition, the authors interviewed IT specialists of several companies that are not using monitoring systems in order to infer their opinion on such systems in general and on the applicability of them in specific business situations. There is publicly available data [2; 5; 7] describing monitoring systems use cases, typical difficulties in their implementation and support.
Key requirements for a ready-for-production monitoring system were formulated on the basis of all the data analysis.
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The data collected from these sharing tools can be used by publishers for two primary purposes: to deliver more targeted advertisements or to provide more relevant content. AddThis, for one, is aggregating data about the sharing habits of Web users to sell to marketers in their efforts to create targeted online ads. Пространства имён Статья Обсуждение. Просмотры Читать Править Править код История. Социальные закладки.
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